Indiaโs Bureau of Indian Standards (BIS) has announced a new requirement for all mobile phone handsets sold in the country. Every device must now include a user instruction manual, either in printed form or in digital mode, accessible through an online guide or QR code. The decision underscores BISโs growing emphasis on consumer rights and accessibility.
This move is designed to ensure that users can easily find safety information, warranty details, and proper usage guidance. For manufacturers, it introduces a clear compliance obligation that will need to be factored into product design and distribution pipelines. Importers and distributors should also ensure that the correct documentation accompanies each unit before it enters the Indian market.
As India continues to align itself with global consumer protection practices, companies operating in the region will need to adapt quickly to meet this new mandate. Failure to comply could delay market entry or result in penalties.
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