Regulatory Compliance News

Kenya Strengthens LoA Verification Requirements for ICT Equipment Approvals

The Communications Authority of Kenya (CAK) has introduced stricter procedures for verifying Letters of Authorization (LoA) or agency letters submitted during equipment approval applications. Moving forward, the authority will directly contact the signatory or issuing manufacturer to confirm the authenticity of each LoA.

To avoid delays or rejections, all LoAs must now contain the following mandatory elements:

• • Official Manufacturer letterhead
• • Manufacturer’s official logo
• • Correct physical address, P.O. Box, and an active phone number (CAK may call to verify)
• • Explicit mention that the authorization is intended for Kenya
• • Full name and job title of the signatory
• • Signature and official company stamp
• • Valid email address of the signatory or Manufacturer
• • Manufacturer’s official website

CAK has clarified that applications missing any of these elements will be automatically rejected. Resubmissions will require paying the full application fees again under the updated approval process.

Manufacturers and applicants should review their LoA templates promptly to ensure full compliance.